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Offline-First Field-Sales Platform (SFA) — case study
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Software · Beverages

Offline-First Field-Sales Platform (SFA)

70+ data domains
Beverages Software Vue/QuasarCapacitorGraphQLPostgreSQLSAPOffline-first
70+
Data domains
100%
Offline capability
SAP
ERP integration
Challenge

A global brewer needed a reliable field-sales solution that works fully even with weak or no internet connectivity. The existing solution covered over 70 data domains — from customer visits to orders to coaching assessments — all needing seamless synchronization with a complex SAP landscape. Data losses during connectivity drops and long sync times significantly impacted field productivity.

Approach

We built an offline-first mobile platform on Vue/Quasar and Capacitor that keeps all 70+ data domains locally and synchronizes incrementally with the backend when connectivity is available. GraphQL serves flexible API layer between the app and the PostgreSQL backend. Bidirectional SAP integration ensures orders, master data, and conditions are always consistent.

Delivered

Van sales module with order capture, pricing, and inventory management. Route planning with GPS tracking and automatic visit documentation. Coaching and survey modules for structured field-team assessments. Deals and limits management with ERP-side validation. Offline-first synchronization across 70+ data domains with conflict resolution. Bidirectional SAP integration for orders, master data, and conditions.

Outcome

Field teams stay fully productive even without internet — no data loss, no waiting. Orders and activities flow cleanly and timely into the ERP. The unified platform replaces multiple point solutions and reduces training effort and maintenance costs.

Solution Modules

The key building blocks of this solution at a glance.

01

Van Sales

Order capture with pricing, inventory management, and delivery-note generation — fully offline-capable.

02

Route Planning & GPS

Route optimization, GPS-based tracking, and automatic documentation of every customer visit.

03

Coaching & Surveys

Structured assessment forms for field-team coaching and market research with configurable question sets.

04

Offline Sync Engine

Incremental, bidirectional synchronization across 70+ domains with automatic conflict resolution.

05

SAP Integration

Bidirectional interface to SAP for orders, customer master data, conditions, and deals/limits.

Key Highlights
  • Full offline capability across 70+ data domains
  • Bidirectional SAP integration for orders and master data
  • GPS tracking with automatic visit documentation
  • Incremental synchronization with conflict resolution
  • Van sales, route planning, coaching, and surveys in one app
Delivered by our nearshore delivery partner
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