Overview
We provide managed database services across the full spectrum: RDBMS (SQL Server, Oracle, PostgreSQL, MySQL, MariaDB, Sybase), NoSQL (MongoDB, Cassandra, Elasticsearch), in-memory (Redis, Memcache, Couchbase, Timesten, Volt DB, Hazelcast), and messaging (Apache Kafka, RabbitMQ, Azure Service Bus, AWS SQS, AMQ).
Our DBA service catalog covers eight disciplines: installation & versioning, change management, security & compliance, monitoring & incident response, backup & HA/DR, maintenance, performance optimization, and documentation.
We configure high availability vendor-specifically: SQL Server Always On & Failover Clusters, Oracle RAC/Dataguard/Exadata/GoldenGate, PostgreSQL Patroni clusters, MongoDB ReplicaSet/Sharded Clusters, MySQL Master-Slave, and Cassandra native clustering — with 100% backup success rate as an SLA target.
Our SLA metrics include DPA alert response in ≤ 15 minutes, script deployment turnaround in ≤ 4 business hours, RCA for P1/P2 incidents within one business day, and high-severity incident response in under 15 minutes.
Additionally, we operate app and web servers (IIS, WebLogic, Apache Tomcat, Nginx, JBoss, IBM WebSphere, Glassfish) as an integral part of the database and middleware landscape.
Typical use cases
- Managed DBA services: installation, versioning, patch deployment
- HA configuration: SQL Server Always On, Oracle RAC/Dataguard, PostgreSQL Patroni
- Backup & DR with 100% success rate and defined RPO/RTO targets
- Performance tuning: query optimization, index management, capacity planning
- Security & compliance: access control, auditing, regulatory requirements
- In-memory caching with Redis, Memcache, Couchbase, and Hazelcast
- Event streaming with Kafka, RabbitMQ, Azure Service Bus, and AWS SQS
- DPA alerting with ≤ 15 min response and script deployment in ≤ 4 hours
- App server management: IIS, WebLogic, Tomcat, Nginx, JBoss, IBM WebSphere
Technologies
More focus areas
Infrastructure Management
Operating systems, network, databases, vCenter/Hyper-V and Active Directory.
Learn more →DevOps & Cloud
CI/CD, Kubernetes and infrastructure-as-code on AWS, Azure, GCP and OpenShift.
Learn more →Monitoring & Operations
7×24 monitoring, ITIL service desk and L0/L1/L2 support with Prometheus, Zabbix and Grafana.
Learn more →Managed Testing
Test automation, performance testing, UAT support and test governance with SLA/KPI.
Learn more →