Program Terms

1. Scope & purpose

These terms govern participation in Klarnode GmbH's referral program. Referrers recommend Klarnode to potential clients and, on success, receive a one-time reward. Brokering or advice is not part of the program.

2. Participation & registration

Individuals and legal entities may participate. Participation requires registration and approval by Klarnode. There is no entitlement to approval.

3. Qualified lead

A qualified lead is a company unknown to Klarnode so far, with a reachable decision-maker, genuine project interest and the contact's demonstrable consent to share their data.

4. Protection period

A lead is attributed to the referrer for 12 months from submission. If the lead was already in our contacts or pipeline, no protection applies; novelty is confirmed on submission.

5. Reward & payout

The reward is up to 10 % of the first project value as a one-time success reward. It becomes due only once the client signs and the first payment is received by Klarnode.

Payout depends on tax status: with a business or as a small business, against a valid invoice; without a business, as a voucher or a donation to a charity. Cash payout only against a valid invoice. Taxes and levies are borne by the referrer.

6. Pure referral

The referrer only passes on the contact and does not act as a representative, broker or advisor of Klarnode. Negotiation, proposal and contract rest solely with Klarnode.

7. Term, termination & changes

Participation can be ended at any time. Klarnode may change or discontinue the program and these terms for the future; reward claims already accrued remain unaffected.

8. Liability

Klarnode is liable under statutory provisions; for slight negligence only on breach of material contractual obligations (cardinal obligations) and limited to foreseeable, contract-typical damage. Liability for intent, gross negligence and damages arising from injury to life, body or health remains unaffected.

9. Data protection

Personal data is processed per the referral program privacy notice (see "Privacy Notice" tab) and the general privacy policy. Contacts may only be shared with their express consent.

10. Final provisions

German law applies. Exclusive jurisdiction is — where permitted — Berlin. Should individual provisions be invalid, the rest remains effective; the invalid provision shall be replaced by a valid one that most closely reflects the economic purpose.

1. Controller

The controller is Klarnode GmbH, Kolonnenstr. 8, 10827 Berlin, hello@klarnode.de.

2. What data we process

From the referrer: name, email address, tax status, payment details for payout where applicable. About the referred lead: company name, contact person, contact details, and the project context.

3. Purposes & legal bases

We process data to run the program (Art. 6(1)(b) GDPR), for review and billing of rewards, and based on legitimate interests in initiating business (Art. 6(1)(f) GDPR). Contacting the referred lead relies on their consent or our legitimate interest.

4. Consent of the shared contact

The referrer warrants having obtained the named contact's express consent to share their data with Klarnode. Without this consent, no contact details may be transmitted.

5. Storage & deletion

We store data for the duration of the protection period (12 months) or until a reward claim has been settled. Data is then deleted unless statutory retention obligations apply (e.g. tax law, up to 10 years).

6. Recipients

Data is shared only with service providers under data processing agreements (Cloudflare for hosting and data storage, Resend for email delivery) and where legally required. Details on service providers can be found in the general privacy policy.

7. Your rights

You have rights to access (Art. 15 GDPR), rectification (Art. 16), erasure (Art. 17), restriction (Art. 18), data portability (Art. 20) and objection (Art. 21). A message to hello@klarnode.de is sufficient to exercise these rights.

8. Right to lodge a complaint

You have the right to lodge a complaint with a data protection supervisory authority, in particular the Berlin Commissioner for Data Protection and Freedom of Information, Friedrichstr. 219, 10969 Berlin.